{"id":10,"date":"2026-05-11T17:00:20","date_gmt":"2026-05-11T17:00:20","guid":{"rendered":"https:\/\/espacemenager2000.fr\/?page_id=10"},"modified":"2026-05-13T22:37:21","modified_gmt":"2026-05-13T22:37:21","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/espacemenager2000.fr\/en\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb10f68 e-flex e-con-boxed e-con e-parent\" data-id=\"eb10f68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa81fc elementor-widget elementor-widget-html\" data-id=\"eaa81fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n    .em2000-policy-container {\r\n        font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;\r\n        color: #333;\r\n        line-height: 1.6;\r\n        background: #fff;\r\n        padding: 30px;\r\n        border-radius: 8px;\r\n        border: 1px solid #eee;\r\n    }\r\n    .em2000-policy-container h2 {\r\n        color: #004080;\r\n        border-bottom: 2px solid #FF7F00;\r\n        padding-bottom: 10px;\r\n        margin-top: 30px;\r\n    }\r\n    .em2000-highlight-box {\r\n        background-color: #f0f7ff;\r\n        border-left: 5px solid #FF7F00;\r\n        padding: 20px;\r\n        margin: 20px 0;\r\n    }\r\n    .em2000-step-box {\r\n        display: flex;\r\n        align-items: center;\r\n        background: #fff;\r\n        border: 1px aria-light #ddd;\r\n        margin-bottom: 10px;\r\n        padding: 10px;\r\n        border-radius: 5px;\r\n    }\r\n    .em2000-number {\r\n        background: #004080;\r\n        color: #fff;\r\n        width: 30px;\r\n        height: 30px;\r\n        border-radius: 50%;\r\n        display: flex;\r\n        justify-content: center;\r\n        align-items: center;\r\n        margin-right: 15px;\r\n        font-weight: bold;\r\n    }\r\n    .em2000-important {\r\n        color: #d9534f;\r\n        font-weight: bold;\r\n    }\r\n<\/style>\r\n\r\n<div class=\"em2000-policy-container\">\r\n    <h1>Retours et Service Apr\u00e8s-Vente<\/h1>\r\n    <p>Chez <strong>Espace M\u00e9nager 2000<\/strong>, votre satisfaction est notre priorit\u00e9 depuis 2001. Nous avons simplifi\u00e9 nos proc\u00e9dures pour vous offrir une exp\u00e9rience d'achat sereine dans toute l'Europe.<\/p>\r\n\r\n    <div class=\"em2000-highlight-box\">\r\n        <strong>\u2728 Satisfaction Garantie :<\/strong> Vous disposez de <strong>30 jours<\/strong> apr\u00e8s la r\u00e9ception de votre commande pour nous retourner un produit. <br>\r\n        <strong>\u2705 Le retour est 100% GRATUIT.<\/strong>\r\n    <\/div>\r\n\r\n    <h2>1. Comment effectuer un retour ?<\/h2>\r\n    <p>La proc\u00e9dure est simple et enti\u00e8rement d\u00e9mat\u00e9rialis\u00e9e :<\/p>\r\n    \r\n    <div class=\"em2000-step-box\"><div class=\"em2000-number\">1<\/div><span>Envoyez-nous un e-mail \u00e0 <strong>contact@espacemenager2000.fr<\/strong> avec votre num\u00e9ro de commande.<\/span><\/div>\r\n    <div class=\"em2000-step-box\"><div class=\"em2000-number\">2<\/div><span>Recevez par mail votre <strong>\u00e9tiquette de retour pr\u00e9pay\u00e9e<\/strong> \u00e0 t\u00e9l\u00e9charger.<\/span><\/div>\r\n    <div class=\"em2000-step-box\"><div class=\"em2000-number\">3<\/div><span>Imprimez l'\u00e9tiquette, collez-la sur votre colis et d\u00e9posez-le au point de collecte indiqu\u00e9.<\/span><\/div>\r\n\r\n    <h2>2. Conditions de remboursement<\/h2>\r\n    <p>Pour \u00eatre rembours\u00e9 int\u00e9gralement, le produit doit \u00eatre retourn\u00e9 dans son \u00e9tat d'origine, avec tous ses accessoires et dans son emballage initial. Le remboursement sera effectu\u00e9 sur votre mode de paiement d'origine sous 7 \u00e0 10 jours apr\u00e8s r\u00e9ception dans notre entrep\u00f4t.<\/p>\r\n\r\n    <h2>3. SAV et R\u00e9parations (Exclusivit\u00e9 EM2000)<\/h2>\r\n    <p>B\u00e9n\u00e9ficiez de notre expertise technique unique pour vos appareils sous garantie :<\/p>\r\n    <ul>\r\n        <li><strong>En France :<\/strong> D\u00e9placement de nos techniciens \u00e0 votre domicile <strong>\u00e0 nos frais<\/strong> (main-d'\u0153uvre incluse).<\/li>\r\n        <li><strong>En Europe (Zone Euro) :<\/strong> Intervention d'un technicien agr\u00e9\u00e9 par la marque au plus proche de chez vous, organis\u00e9e par nos soins.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"em2000-highlight-box\" style=\"border-left-color: #d9534f;\">\r\n        <strong>\ud83d\udccd Rappel Logistique :<\/strong> Notre boutique est exclusivement en ligne. L'entrep\u00f4t au 272 rue de Belleville, 75020 Paris g\u00e8re uniquement les exp\u00e9ditions. <span class=\"em2000-important\">Aucun retour physique ou visite client n'est autoris\u00e9 sur place.<\/span>\r\n    <\/div>\r\n\r\n    <div style=\"margin-top: 40px; font-size: 0.8em; color: #777; border-top: 1px solid #eee; padding-top: 20px;\">\r\n        Espace M\u00e9nager 2000 - SARL - SIREN : 434 884 961 - TVA : FR45434884961<br>\r\n        272 Rue de Belleville, 75020 Paris, France.\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retours et Service Apr\u00e8s-Vente Chez Espace M\u00e9nager 2000, votre satisfaction est notre priorit\u00e9 depuis 2001. Nous avons simplifi\u00e9 nos proc\u00e9dures pour vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retours Gratuits 30 Jours &amp; SAV | Espace M\u00e9nager 2000<\/title>\n<meta name=\"description\" content=\"Profitez du retour gratuit sous 30 jours chez Espace M\u00e9nager 2000. \u00c9tiquette de retour pr\u00e9pay\u00e9e sur demande par mail. 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